Privacy Policy

1. Introduction

We respect the confidentiality of your personal data and are committed to protecting it in accordance with Regulation (EU) 2016/679 (GDPR) and Law no. 190/2018 on data protection.

2. Data Controller

Email: kkaservices.com@gmail.com, Phone: +40 758 834 733

3. What Data We Collect

We collect the following categories of personal data:

• Identification data: first name, last name
• Contact data: email, phone number
• Data provided through forms: messages, questions
• Technical data: IP address, browser type, operating system
• Behavioral data: pages visited, time spent on site

4. Purpose of Processing

Your data is processed for:

• Providing requested services
• Communicating with you
• Improving our services
• Direct marketing (with your consent)
• Compliance with legal obligations
• Statistical analysis and website improvement

5. Legal Basis

We process data based on:

• Your explicit consent
• Contract performance or pre-contractual steps
• Compliance with legal obligations
• Legitimate interest of the controller

6. Storage Period

Personal data is stored for the period necessary to fulfill the purposes for which it was collected or according to legal requirements:

• Contractual data: 5 years (fiscal laws)
• Marketing data: untill consent withdrawal
• Technical data: 12 months

7. Data Recipients

Data may be communicated to:

• IT service providers (hosting, email)
• Marketing partners (with consent)
• Public authorities (upon request, by law)
• Legal and financial consultants

8. International Transfer

Some providers may be located outside the EU. In these cases, we ensure appropriate safeguards are in place according to GDPR.

9. Your Rights

According to GDPR, you have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction
• Right to portability
• Right to object
• Right to withdraw consent

10. How to Exercise Your Rights

Email: kkaservices.com@gmail.com, Phone: +40 758 834 733. We will respond within 30 days.

11. Right to Complain

You have the right to file a complaint with ANSPDCP: www.dataprotection.ro, email: anspdcp@dataprotection.ro

12. Data Security

We implement appropriate technical and organizational measures to protect data:

• SSL encryption
• Restricted access
• Regular backups
• Monitoring and periodic audit

13. Policy Changes

We reserve the right to modify this policy. Changes will be published on this page.